• Guardian Data Center Services
• Guardian Cloud Services
• Guardian DataStor
• Office Anywhere

 Service Level Agreement

 THIS SERVICE LEVEL AGREEMENT ("Agreement" or “SLA”) shall apply to all managed services provided by nGenX Corporation (nGenX) expressly as an Service Order (“SO”) for each customer ("Customer"). This service level agreement defines the Managed Hosting Service for the benefit of its clients and their customers. nGenX Corporation places a high priority on delivering efficient and friendly services while meeting or exceeding our clients’ needs with professionalism and courtesy. nGenX is committed to providing a reliable, high-quality network to support its customers. The overall service availability metric is 99.9%, measured on a monthly basis.

nGenX Sage Service Level Agreement